@INPROCEEDINGS{MarshI:globecom99,
  AUTHOR = {Olof Hagsand and Ian Marsh and Kjell Hanson},
  TITLE = {Measuring {I}nternet Telephony Quality: Where are we today?},
  BOOKTITLE = {Proceedings of IEEE Globecom: Global Internet},
  ADDRESS = {Rio De Janeiro, Brazil},
  YEAR = {1999},
  MONTH = DEC,
  URL = {http://www.sics.se/~ianm/Papers/ipquality.pdf}
}