How do we measure whether an end user has been affected emotionally in the way we would like, by a system? Do we look for physiological evidence of emotions? Do we ask for a self-report of emotional state? If the latter, will traditional questionnaire methods elicit accurate responses? Emotional responses could be distorted and disturbed by traditional HCI methods such as think aloud, and settings such as the average usability laboratory. CHI community members and practitioners outside the field have been experimenting with tactics for gathering good data about users emotional reactions toward systems in order to improve design. This workshop will provide a forum for discussing these efforts.

The workshop description as it appears in the CHI conference proceedings: PDF